Love Quickbase, but it's hard to build new applications with no tech experience!
October 27, 2022
Love Quickbase, but it's hard to build new applications with no tech experience!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
We use Quickbase as a ticketing system for our after service reports.
Our call center creates tickets to track the status of the customers repair service to their product.
We also use Quickbase to manage and distribute nationwide technicians out for repair services on the customers products.
Our call center creates tickets to track the status of the customers repair service to their product.
We also use Quickbase to manage and distribute nationwide technicians out for repair services on the customers products.
Pros
- Tracks customer files so we can monitor repair services
- Monitoring employee progress
- Calculating monthly reports through Quickbase
Cons
- Pipelines is particularly hard for me to use
- Would like to be able to automate email notifications for non-users (customers)
- Make it easier to understand the backend information for non-tech savvy people (i cant figure out how to set up pipelines or automations)
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quickbase go as expected?
I wasn't involved with the implementation phase
Would you buy Quickbase again?
Yes
Netsuite is used in our sales department and is easily understandable from the dropdown menu's provided. However, I have never built an application through Netsuite so i do not have any opinions on that.
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