Don't use QuickBooks Desktop Pro or Web version
April 21, 2025

Don't use QuickBooks Desktop Pro or Web version

Richard Siena | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Pro

We don't use QuickBooks Desktop Pro anymore. In my opinion, it has gotten too expensive, and they try to force you to use the web version. Why should I keep my most important business information on the cloud where anyone can have access to it. In my opinion, QuickBooks cloud is not secure. I feel they can cancel you if they don't like your company, just like social media platforms can. I don't believe what they tell you that it is secure. As a person who has spent 50 years writing programs and making sure they are hacker-proof. NOTHING IS SECURE!

Pros

  • Billing
  • Checkbook
  • Categorize transaction into groups
  • Backups

Cons

  • Lower the price back to where it was a few years ago where I could buy a version and it was good for 4 years.
  • Now I have to pay a license fee per year twice what I paid for a 4 year license.
  • The desktop version is no longer available for new customers. In my opinion, they want to force you to use the web version.
  • Cost too much
  • Too expensive
  • Doesn't seem to care about customers
Costs too much
Less expensive. Does what I need it to do

Do you think QuickBooks Desktop Pro delivers good value for the price?

No

Are you happy with QuickBooks Desktop Pro's feature set?

Yes

Did QuickBooks Desktop Pro live up to sales and marketing promises?

No

Did implementation of QuickBooks Desktop Pro go as expected?

No

Would you buy QuickBooks Desktop Pro again?

No

Too expensive

QuickBooks Desktop Pro Feature Ratings

4.2
Accounts payable
8
Accounts receivable
8
Cash management
5
Bank reconciliation
8
Expense management
8
Time tracking
5
Fixed asset management
5
Multi-currency support
5
Multi-division support
5
Regulations compliance
5
Electronic tax filing
5
Self-service portal
2
Global Financial Support
2
Primary and Secondary Ledgers
2
Intercompany Accounting
4
Localizations
2
Journals and Reconciliations
2
Enterprise Accounting
2
Configurable Accounting
2
Centralized Rules Framework
2
Standardized Processes
2
3.0
Inventory tracking
3
Automatic reordering
3
Location management
3
Manufacturing module
3
3.0
Pricing
3
Order entry
3
Credit card processing
3
Cost of goods sold
3
Order Orchestration
3
End-to-end order visibility
3
Order exception Resolution
3
3.0
Pay calculation
3
Benefit plan administration
3
Direct deposit files
3
Salary revision and increment management
3
Reimbursement management
3
5.0
Dashboards
5
Standard reports
5
Custom reports
5
3.5
API for custom integration
5
Plug-ins
2
2.5
Role-based user permissions
3
Single sign-on capability
2

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