QBO - Good for basic double entry book keeping but don't expect bells and whistles
Warren Marland | TrustRadius Reviewer
Updated December 11, 2019

QBO - Good for basic double entry book keeping but don't expect bells and whistles

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuickBooks Online

We are a geographically diverse company dealing with distribution of retail goods to both online channels and stores. We needed a book keeping solution that was not overly complex but more importantly, could run in the cloud and be accessed 24/7 from anywhere. We also needed a system that would be able to pull transactions in from Amazon, Walmart, eBay etc., to automate bookkeeping as much as possible and also to tie in with our bank account at Citibank.
  • 24/7 access in the cloud to our books from geographically diverse locations and timezones
  • Relatively simple interface for non finance people who need to deal with invoicing or entry of bills
  • Relatively low cost solution
  • Compared to the full desktop version, there is still a great deal of functionality missing. In particular sales orders and greater levels of report and invoice customization.
  • There is a desktop app that can be downloaded but it doesn't really do much to provide better access than directly through the browser. It could be developed to provide better offline access or at least storage of some regularly used data.
  • Unfortunately, there just isn't much out there that answers all the needs and QBO is more of a 'better the devil you know' solution than one that I would actively advocate.
  • As an online retailer and distributor of imported goods, QBO does not help me drill down to work out my profitability across different channels. For this, I end up back in Excel.
  • QBO is a cost effective solution to basic double entry book keeping.
QuickBooks Online (QBO) does 70% of what you need really well, 15% not so well and 15% not at all. Its stock management is lacking, in particular where bundles/kits are used. The more complex your requirements, the more difficult it will be to fit them into QBO's more limited functionality. There are hosted QB Pro/Desktops which may be more suitable.

QuickBooks Online Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
7
Bank reconciliation
8
Expense management
7
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
7
Enterprise Accounting
Not Rated
Configurable Accounting
7
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
5
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
4
Order entry
5
Credit card processing
Not Rated
Cost of goods sold
6
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated