Satisfied Bookkeeper.
September 16, 2025

Satisfied Bookkeeper.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I enjoy QuickBooks Online. I use QuickBooks Online for multiple companies in many different ways. Accessing the internet is convenient when you are traveling and have access anywhere. The reports and detail options make it very convenient when you are trying to review monthly accounts during meetings. I would recommend QuickBooks Online.

Pros

  • Invoicing.
  • Reports.
  • Customer details.

Cons

  • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
  • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
  • It saves time with reporting.
  • It saves time with recurring transactions.
It is very helpful when I have to travel for work that I can access my information from any location. I appreciate the ability to run reports and view details quickly, as it saves both time and money. The ability to work within the software for multiple companies easily is very helpful.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.

QuickBooks Online Feature Ratings

9.8
Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Fixed asset management
10
Self-service portal
8
Intercompany Accounting
10
Journals and Reconciliations
10
Standardized Processes
10
Inventory Management ()
Not Rated
9.5
Pricing
9
Cost of goods sold
10
Payroll Management ()
Not Rated
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Customization ()
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10

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