Item: Really Simple Systems
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Really Simple System is used mainly in the marketing and sales department to share clients' details and keep it all organized. We regularly update the clients' files so we don't duplicate the work or forget to contact someone either. The tasks are also very handy to keep reminders on what to do with different customers. We still keep some data in the cloud but it'd work more efficiently if we could have all of it in Really Simple System.

Pros and Cons

The task history
The email integration
Customer database

Emails could be linked to opportunities rather than just a client
Being able to open emails from the software without downloading the file
App!!

Return on Investment

It's easier to see the numbers now
The pipeline could be a bit clearer
I believe we have seen the ROI back

Key Insights

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Really Simple Systems go as expected?

I wasn't involved with the implementation phase

Would you buy Really Simple Systems again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365), Microsoft Teams

Usability

In general, it's a very simple system to use that keeps everything organized and tidy which ultimately helps the salespeople and the directors to see what's coming in the forecast.

Support Rating

I only had to use the support once and they sorted my problem shortly.

Likelihood to Recommend

Really Simple System is very handy to keep customers' data organized and clean. At the same time, sometimes it would be great to have the option to register changes in a customer's profile like if someone left the organization, who it was replaced with, etc without losing the old data from the person. It's just something small but I like to see who worked in a company before they were replaced.

Really simple system to use!!

Software Version

Overall Satisfaction with Really Simple Systems