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VNC Connect Review: "RealVNC is the king of remote desktop applications !!"
https://www.trustradius.com/remote-desktopVNC ConnectUnspecified8.170101
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January 29, 2014

VNC Connect Review: "RealVNC is the king of remote desktop applications !!"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal Edition
Modules Used
RealVNC Server and Client

Overall Satisfaction

In the past I used it to remotely connect to up to 7 workstations from a CyberCafe business.

Since this business was too far from my place it was very convenient to be able to do maintenance / tech support to these workstations from my place.

These workstations had Faronic's Deep Freeze application installed and the Deep Freeze console was in a server computer.

I remotely could connect to the Deep Freeze server console and from there do remote restarts, turn the computers off, etc.

After this I could give tech support to the customers of the CyberCafe or do routine maintenance
  • Fast response. It connects to the VNC clients very fast.
  • It shows you the remote desktop as it is. Some other applications like teamviewer add a lot of unnecessary menus, buttons, etc.
  • You can see the whole desktop screen size. Other applications restrict the desktop size by restricting the maximize button
  • Very easy to share printers. No need to add extra drivers or special software.
  • File transfer is really slooow. I only use it to transfer small files because even when having a fast internet connection (10Mbps or more) it takes a long time to transfer for example a 3MB MP3 file
  • Sometimes when I connect from a Windows 7 machine to a Windows XP one the screen gets really crazy. You start seeing the remote desktop computer moving all around the places and a sense that it's floating.
  • I have not found the root cause of this issue yet. Weird thing is that only happens randomly.
  • You can solve almost any problem an user may be experiencing without being present. You can do it either from your business or your home.
  • Not very efficient in transferring files. Sometimes I have to use cloud based websites to accomplish such tasks.
  • If your computer and network interface card have the wake on lan (WOL) feature you can access any computer anytime remotely by turning it on/off
  • TeamViewer,logmein,AMMYY
Teamviewer has a lot of unnecessary windows and menus that sometimes makes difficult to click your mouse in the right spot.

Web based remote control is pretty slow (e.g. logmein, AMMYY)
I gave a 10 because I normally use the free edition of RealVNC. I have user the Enterprise Edition for a little while.
It's very well suited for CyberCafes. It saves you time and money.
Instead of being physically at the business location you can do almost everything from your place.

I believe that most large organizations won't let you use the RealVNC because of the risk when opening the ports and doing the port forwarding.