Remote Rescue
December 09, 2022

Remote Rescue

Jorge Ortega | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rescue

We Use Rescue for our remote-in software solution to connect and troubleshoot various problems my coworkers experience. I work in IT and I have to assist everyone in our organization and Rescue gives me the ability to connect to their devices anywhere they may be and fix their problem without wasting time traveling to them.

Pros

  • Multi-Device Connectivity
  • Quick Response
  • Ease

Cons

  • Scammers use it a lot
  • Cell phone connectivity
  • Less Scammer use
  • Saved us time
  • Saved money and gas
  • Allowed us to work on more important stuff
  • Splashtop and Dragon RMM (ITarian / Comodo ONE)
Have used various remote software, but Remote is by far better than ITarian in so many ways. Remote can compare to Splashtop since they both have similar features.

Do you think LogMeIn Rescue by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Rescue by GoTo's feature set?

Yes

Did LogMeIn Rescue by GoTo live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Rescue by GoTo go as expected?

Yes

Would you buy LogMeIn Rescue by GoTo again?

Yes

Splashtop, Comodo Advanced Endpoint Protection (AEP), Graylog
Remote is well suited if you need to constantly connect to various computers to troubleshoot or to work on different servers or computers from far locations. We have several offices that I have to manage and employees constantly need help with their devices. A scenario where it would be less suited would be if you only have one work location where you don't need to travel.

LogMeIn Rescue by GoTo Feature Ratings

Screen sharing
10
File transfer
10
Over-the-Internet remote session
10
Session record
8
Monitoring and Alerts
6
Multi-platform remote control
9

Comments

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