Genuine Review from Tech Support
June 30, 2023
Genuine Review from Tech Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rescue
When a client needs their product's issue to be investigated and troubleshot, I use LogMeIn rescue as it is the best and easy to work on. Plus, it gives the feature to share the files and to add other mentors or colleagues to assist.
- File Sharing
- Remote Access
- Join a Collaboration Session
- Schedule a session
- Notification regarding the same
- Audio
- Screen Recording
- Immediate Assistance over remote (best)
- Immediate file sharing (best)
- Scheduling of a remote session (Not Good)
- Screen Recording (Not sure if it has this feature)
It generated a pin code and the remote is accessible only if the pin code is shared.
But sometimes, the user objects that it downloads an .exe file to initiate the session.
But sometimes, the user objects that it downloads an .exe file to initiate the session.
In some environment, security admins have blocked the download of .exe files.
- Microsoft Teams, Cisco Webex Support and Zoom
Light weighted, easy to use, fast, no hangs, file sharing.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Not sure
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Rescue by GoTo go as expected?
I wasn't involved with the implementation phase
Would you buy LogMeIn Rescue by GoTo again?
Yes