Easy to use product with a great adaption rate
August 04, 2018

Easy to use product with a great adaption rate

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reviewsnap

We are using ReviewSnap across the majority of our organization.
  • Their support team is very responsive and resolve issues quickly.
  • ReviewSnap is easy to use and saves us tons of time.
  • By having all the information in ReviewSnap we are able to do some great analysis work.
  • If you have more than one type of goals, many users get stuck with the progression of the review process to rate one type and then get to the next type. It is a small plus symbol to view the next set of goals that is easily missed.
  • Cascading goals are not truly cascading. It would be nice to be able to add additional levels of goals. Currently we can only do Organizational, Department, job title and individual. We would like to have a Business Unit between Organizational and Department
  • The positive impact is that we can now see into the overall views of a department or manager without manually reading reviews. The reporting allows us to view trends where our attention may be needed.
We have not evaluated or used any other products
Quick adaption came from the ease of use and that is why I would recommend it. If you need more robust cascading goal capabilities you might have to work at it.

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