A Review of Reviewsnap
August 01, 2018

A Review of Reviewsnap

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reviewsnap

Reviewsnap is currently being used for the whole organization. It addresses the paper use issue, when it comes to 6 -12 month reviews within our organization. It also addresses filing issues, instead of using drawers we will use review snap to store all reviews in the cloud.
  • Reviewsnap has a great granular permissions system for different types of administrators.
  • Reviewsnap has great way of retrieving old reviews for reference.
  • The interface is pretty simple and easy to use. They are moving to a new interface and that is yet to be determined.
  • Although the old interface was easy, it still can become convoluted at times if an employee has multiple managers. They need to make it easier to for employees who have a manager and a top level manager that need to also see the review.
  • Reviewsnap's old UI does not allow for employees who have 2 same-level managers. This is an oversight that needs to be addressed.
  • It's saved us a lot of paper and confusion. We used to use a lot of paper to track reviews from all over the organization. Now we use Reviewsnap to keep track of reviews and to use old reviews as reference when discussing goals.
  • The cloud-based system is great due to the fact that we have satellite offices around the US. You can even do a review from Alaska if required.
  • Initially the customer service was great and responsive during deployment. Once the deployment was complete, the HR director reported having a hard time contacting support.
Reviewsnap is a great, simple cloud-based software for tracking employee reviews and goals for the years to come. It's a great tool for managers to see employee goals and wishes, and this helps us budget seasons for training purposes. Reviewsnap is weak on very complicated hierarchies; for example, employees that have more than one direct supervisor or manager.

Reviewsnap Feature Ratings