A Review of Reviewsnap
Anonymous | TrustRadius Reviewer
August 01, 2018

A Review of Reviewsnap

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Reviewsnap

Reviewsnap is currently being used for the whole organization. It addresses the paper use issue, when it comes to 6 -12 month reviews within our organization. It also addresses filing issues, instead of using drawers we will use review snap to store all reviews in the cloud.
  • Reviewsnap has a great granular permissions system for different types of administrators.
  • Reviewsnap has great way of retrieving old reviews for reference.
  • The interface is pretty simple and easy to use. They are moving to a new interface and that is yet to be determined.
  • Although the old interface was easy, it still can become convoluted at times if an employee has multiple managers. They need to make it easier to for employees who have a manager and a top level manager that need to also see the review.
  • Reviewsnap's old UI does not allow for employees who have 2 same-level managers. This is an oversight that needs to be addressed.
  • It's saved us a lot of paper and confusion. We used to use a lot of paper to track reviews from all over the organization. Now we use Reviewsnap to keep track of reviews and to use old reviews as reference when discussing goals.
  • The cloud-based system is great due to the fact that we have satellite offices around the US. You can even do a review from Alaska if required.
  • Initially the customer service was great and responsive during deployment. Once the deployment was complete, the HR director reported having a hard time contacting support.
Reviewsnap is a great, simple cloud-based software for tracking employee reviews and goals for the years to come. It's a great tool for managers to see employee goals and wishes, and this helps us budget seasons for training purposes. Reviewsnap is weak on very complicated hierarchies; for example, employees that have more than one direct supervisor or manager.

Reviewsnap Feature Ratings

Performance plans
6
Plan weighting
5
Manager note taking
3
Performance improvement plans
6
Review status tracking
6
Rater nomination workflow
8
Review reminders
4
Workflow restrictions
2
Multiple review frequency
8
Reporting
10
Subordinate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
8