RingEX allows us to communicate efficiently
Updated February 16, 2018
RingEX allows us to communicate efficiently
Score 9 out of 10
Vetted Review
Overall Satisfaction with RingCentral MVP
RingEX is used throughout our company by every employee, in-office and remote workers. The RingEX platform allows our employees to work from wherever they are, and keeps everyone well connected to clients as well as co-workers. It also allows for flawless integration with Outlook, and makes scheduling meetings a breeze with RingEX Meetings.
- With adequate bandwidth, audio quality is incredible, and in my opinion, sounds better than a traditional phone.
- The virtual receptionist is a great feature that makes routing calls a snap. There are also lots of options that can be set when it comes to call routing, such as ringing extensions in a certain order, simultaneously, etc.
- The mobile app is extremely handy. It allows for calling of course, but also offers text messaging and faxing. Users can transfer calls between their mobile app, soft-phone or desk-phone on the fly.
- We use a vanity "800" number. We like having the ability to customize our number.
- At times, text messages will arrive at different intervals on your various devices. Messages get to all devices fairly quickly, but it would be nice if it were simultaneous.
- Configuring RingEX can be a bit confusing due to the many, many options and various configurations available.
- I'd like the ability to be able to use the soft-phone on multiple computers at the same time.
- RingEX has greatly reduced our telephony expenses. I feel the value of the service for our monthly fees is an absolute bargain.
- With the RingEX mobile apps, we do not have the need to issue mobile phones to our employees. This saves our company money.
- We have been able to get rid of clunky, space occupying fax machines.
The only other system we have used other than RingEX has been Google Voice. Google Voice is fine for one individual but not appropriate for a business with multiple employees. RingEX outshines Google Voice is every area, and Google Voice lacks many of the features offered by RingEX.