Good performance and easy to use conference calls
February 12, 2018

Good performance and easy to use conference calls

Matt Emge | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with RingCentral

We use RingCentral across our entire organization consisting of a main office and several remote employees. We use it daily for scrum stand ups, one-on-one conversations, company-wide conference calls and client calls.
  • Audio and video have good quality
  • Audio and video controls easy to use
  • Calls clearly display callers and call info
  • The installed client UI could be easier to use for reviewing messages and deleting them
  • Would prefer that product updates not change my preferences like they did once
  • Would be nice to have all functionality in the web app so I don’t need to install and run a separate client
  • Supports collaboration across office and remote locations
  • Facilitated easy client communication
  • Manages voicemail review and filing
  • Eliminates the need for a desk phone
RingCentral offers comparable or more features to the competing products, and performs well with smooth connection few dropped calls.
RingCentral is well suited to any size organization where people need to schedule future conference calls or start an unscheduled call with the option of video for none, some or all participants.

RingCentral Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated