Overall Satisfaction with RingCentral Meetings
I've been a longtime RingCentral user, long before Meetings was launched. RingCentral is now a full-featured communication platform that we use both internally as well as externally with clients. It is currently being used across all departments, including sales, marketing and customer support. RingCentral Meetings allows us to host our phone and video meetings all in a single platform and app, which creates a more seamless communications platform as well as one less technology to manage and integrate.
- Easy to use and works across platforms.
- Dial in feature is great and has numbers for numerous countries.
- Customer support is top notch, you can actually speak to someone if you have an issue.
- The mobile app has a habit of logging you out without you knowing.
- The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
- Switching back and forth between the mobile and desktop apps is not very intuitive.
- We have seen a positive ROI each month due to the time savings and ability to manage without IT.
- RingCentral Meetings has allowed us to use a single technology for our audio and video needs at the same price we used to pay for just audio calling.
We chose RingCentral Meetings because we already use them for our telephone system. We used to use GoToMeeting but dropped it once RingCentral Meetings was launched. It lacks a few features of GoToMeeting but overall it's easier to use and I feel provides a better quality of video and audio for our meetings.
Do you think RingCentral Meetings delivers good value for the price?
Yes
Are you happy with RingCentral Meetings's feature set?
Yes
Did RingCentral Meetings live up to sales and marketing promises?
Yes
Did implementation of RingCentral Meetings go as expected?
Yes
Would you buy RingCentral Meetings again?
Yes