Honest and Frustrated
August 27, 2023
Honest and Frustrated
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
We unfortunately use RingEX comprehensively for all our conferencing, calling, call monitoring / management, and is our default source as far as those tools are concerned. A few of us in management have been rebelling and using our cell phones for calling and TEAMs for conferencing because it is SO BAD from my experience. Buggy and not user friendly....
- RingEX is only negatively effecting our bottom-line by torpedoing our overall efficiency
They have not helped me increase efficiency in one single area of our business in my opinion. I only wish I had enough pull to make the change. Unless you love lagging video, dropped calls, slow customer service, 400 versions of the same hard to use app, I would stay far away from all RingEX products.
I didn't select RingEX and would rather work off of my phone (and do) and use TEAMS on my own for meetings (and do) and I am looked at as not a "team player" because I wont use the buggy, poorly contrived RingEX system I am honestly required to use.
Do you think RingEX delivers good value for the price?
Not sure
Are you happy with RingEX's feature set?
No
Did RingEX live up to sales and marketing promises?
No
Did implementation of RingEX go as expected?
No
Would you buy RingEX again?
No