An excellent HR platform.
January 14, 2025

An excellent HR platform.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance

Overall Satisfaction with Rippling

Rippling is an awesome HR software. We use it mainly for payroll and clocking in and out. It has been amazing! We have also started using it for benefits administration, and that has been going pretty well. Payroll and PTO used to be an absolute nightmare for our team. Rippling has made these things process extremely efficiently.

Pros

  • Payroll
  • PTO
  • Clocking in and out.
  • Benefits administration.

Cons

  • Workflows can be a bit complicated.
  • It does nickel and dime you a little bit.
  • PTO no longer has to be tracked in a spreadsheet!
  • We don't have to print paper checks for everyone!
  • Processes are much smoother and more efficient.
Rippling has the best support chatbot that I have ever encountered. You don't even need to chat with customer service because their bot (which must be powered by AI) can answer any question that you might have. It does this without using canned responses, either. It genuinely answers all of your questions, and I have always been able to find what I've been looking for.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

It is incredibly easy to use. I have never had any struggles with learning the ropes of this software.
Rippling provides excellent service in the areas that I touched on previously. Payroll runs very smoothly. We run payroll twice a month, which is easy to do in Rippling. Our team is required to clock in and out to get paid. Rippling makes this easy by providing a robust mobile app that lets everyone clock in and out as soon as they arrive/leave for the day right on their phones.

Rippling Feature Ratings

7.8
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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