Globally satisfactory | TrustRadius

Use Cases and Deployment Scope

Product used for US employees payroll to handle direct deposit and withholdings calculation and payment.

Pros and Cons

If properly set-up, withholdings calculation
Withholdings remittances
Direct deposit to employees
Year-end reports

Sometimes there are delays in withholdings declaration incurring penalties and fees.
Resolution turnaround is very long, but customer service is curteous.

Return on Investment

Very good

Alternatives Considered

I was not the decision-maker.

Other Software Used

Sage 50 Accounting, Microsoft 365 Business

Likelihood to Recommend

Resolution turnaround when withholdings have not been declared properly can be very long, but customer service is courteous.