Sage Intacct - Many features, great historical data, not so great future data, and more expensive than preferrable

Our organization is using Sage Intacct to organize our accounting backend. It allows us to have a single "source of truth" where we can retrieve financial data and know-how the company is doing. It is currently used by our department, but we use it to crosscheck with our salesforce CRM in case we want to know something about a specific contract that we have with a client. This allows us to be confident in the numbers and pricing that we present to customers.

I wouldn't call it quite complete automation, but there is definitely nice accounting automation that happens in the backend. When creating an invoice, for example, the entries needed to do this are done by Sage Intacct. In general, they are pretty accurate, and nice to have the software doing it for you. One thing I would say however is that it is very difficult to change historic information that has already passed because of all the assertions that are done in the software. This helps with compliance as well though.

We do not really use the multi-entity feature currently but may consider it in the future. We use contracts heavily and this helps us with revenue management as well. Sage Intacct will relate contracts and invoices together and create accounting entries on general ledger posting dates that will do most of the heavy lifting for you. At first, all of the different dates can be a bit confusing but once an organization has a standardized process, it becomes much more manageable. We have been able to use this feature to be exported to separately project revenue and determine which direction the company should be going to meet our goals.