First time reviewer, long time user.
May 24, 2023

First time reviewer, long time user.

Katherine Henneberger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage not only helps us manage our timekeeping and billing to our clients. We have recommended Sage several times to our clients - We do their payroll, taxes, financial planning, accounting, etc. So far, the ones that have onboarded Sage have been very happy. It is very easy to use; it is easy to train new hires on how to use it effectively. Our employees have to bill for many different projects, and the ability to template a week and apply it to another week has increased our on-time timesheet submittal.
  • Billing multiple projects.
  • Reports
  • Payroll
  • Better UI for Admin - being able to easily find people.
  • I believe it has had a positive impact, but I don't have visibility on the rest of the company and how it's used.
Sage has increased project visibility because most projects are worked on by several teams at once - Payroll, AP, AR, Acct, etc. Sage allows the teams to see what the other is doing and works as a kind of project management tool. It increases efficiency and visibility, which has increased timeliness.
We do not use this in our company. We do have international clients. However, we do not use Sage for those clients.
I was not working at the company when Sage was configured and implemented. However, I have worked with a lot of competitor systems, and I have been pretty happy with what I have access to and how easy it is to use. I would recommend this to another HR professional looking for a new payroll system.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

I would say that there have been very few issues, glitches, or times that Sage is difficult to use, unlike the previous systems I have used. I would say it is more reliable.
We think Sage is well suited for our environment. We are a mid-level accounting firm with 100 employees. All the employee's bill time to many projects across many functions. We also have several different positions with different commission structures. Sage is able to keep it all straight. It is also able to take all this information and run effective, accurate reports.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
7
Cash management
8
Bank reconciliation
8
Expense management
9
Time tracking
9
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
8
Regulations compliance
8
Electronic tax filing
8
Self-service portal
9
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
6
Enterprise Accounting
7
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
7
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
9
Custom reports
8
API for custom integration
7
Plug-ins
7
Role-based user permissions
8
Single sign-on capability
8