Intacction
May 31, 2023

Intacction

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

I handle all the customers' financial information on Intacct. All of the AR and AP goes through Intacct. We have some different channels for payments as well, but all of them are integrated to Intacct so that Intacct is able to capture every single $ sent or received. All of the contracts are edited on here as well which includes the billing and revenue schedules. It is integrated with the bank as well so all the reconciliation takes place on Intacct as well.
  • Manage contracts
  • Allocating costs
  • Customer statements
  • Dashboard, our dashboard has been showing wrong numbers for quite some time now and still has not been fixed. A case is opened.
  • We shifted from Zoho, and there was a clear difference of how strong Intacct is compared to what we had on Zoho. Apart from some odd problems that arise from time to time, Intacct gets the job done.
Within the categories mentioned in the question, we have about 8 different platforms that integrate with Intacct. The automation seems to be working nicely. Although we also us Salesforce and we are able to send information from Salesforce to Intacct smoothly but when any kind of info is sent from Intacct to SF, there's almost always a problem with integration.
We do use revenue recognition very often. It has benefited us quite a lot since we are a SaaS company and our service is delivered long period. Revenue recognition from Intacct helps us a lot in allocating the revenue properly and evenly
A vendor helped. But now we do everything ourselves. I think the configuration is very good, but it lacks the ability to trace any mistakes that might have been made while doing some custom configuration.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Intacct is about 50x stronger than Quickbooks
It is extremely good at AR and AP for a company. It is good for making integrations as well.

It is not good at showing a trail of a problem that might come up.

Sage Intacct Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
8
Bank reconciliation
8
Expense management
6
Multi-currency support
8
Electronic tax filing
9
Journals and Reconciliations
10
Enterprise Accounting
9
Configurable Accounting
9
Centralized Rules Framework
10
Standardized Processes
9
Order entry
9
Credit card processing
5
Dashboards
2
Standard reports
7
Custom reports
8
API for custom integration
10
Plug-ins
10
Role-based user permissions
8
Single sign-on capability
8