Still hoping it's a 10/10
May 31, 2023

Still hoping it's a 10/10

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Would prefer an ability to generate a customer credit invoice instead of an adjustment. Our vendors need copies and sending them a screenshot of an adjustment just doesn't cut it.
  • Easy to navigate dashboard
  • Links to training videos do not work.
  • The ability to have multiple users increases efficiency.
Being able to generate auto=billed AR invoices saves a lot of time!
Our services are entered through a separate program so the disruption between the two programs is unfortunate.
The vendor helped to set up.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

No

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

No

Epicor is more for Distribution and Manufacturing. Sage Intacct has multiple options for reports.
The inability to write an AR credit instead of adjustment is bothersome. It disrupts AR tracking as you have to pull a separate report in order to see the true customer aging.

Sage Intacct Feature Ratings

Accounts payable
Not Rated
Accounts receivable
7
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated