review
May 31, 2023

review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

all accounting for 2 companies and 200 locations or entities, AP AR and General ledger
  • duplicate feature
  • correcting errors in entries
  • reporting filters
  • bill us for everything extra, feel nickel and dimed for our small non profit
  • set up was extremely complicated
  • lots of features they just say no we can't that
  • can correct some things in an entry but not others, example we created a class code that can't be adjusted after the fact for restricted and not restricted deposits
  • time to implement was outrageous
  • suggested consultant did not have non profit experience
  • will save time eventually
not sure how to automate
trying to get fund management fees working for the past 5 months and it is still not set up, need to get dynamic allocations set up to rebalance our pool of funds currently we have to do this in excel and it is very time consuming
very difficult, we had to get a consusltant and it took 85k and 15 months

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

No

easier day to day AP processing, better interface, better reporting capabilities, FIMS was better at rebalancing and the cash set up
doesn't seem like it is truly made for non-profit, feels more retrofit

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
7
Cash management
8
Bank reconciliation
9
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
6
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
4
Journals and Reconciliations
6
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
4
Standard reports
5
Custom reports
5
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
5
Single sign-on capability
Not Rated