Too cumbersome and glitchy to justify the price.
May 31, 2023

Too cumbersome and glitchy to justify the price.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Our company uses Sage for every aspect involved in getting our goods to market except for payroll and expense reimbursements, and this is by far the most tedious user interface I have ever experienced.
  • Automated report generation.
  • User interface.
  • Create the ability to edit build kits in inventory transactions. Disassembling and starting completely over from scratch is a total waste of time when a simple change is needed.
  • Create the ability to edit an item ID - once it is done it is done.
  • Overpriced.
  • Simple entry tasks consume more time.
  • Editing options are limited.
Too many steps to complete basic functions.
Multi-entity is too hard to navigate and isn't exactly seamless in report results.
Clunky and expensive.

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

No

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

No

Too many add-ons to justify the price per user versus other options out there.
Cumbersome inventory entry, the user interface leaves more to be desired; different levels create inventory reports that reflect count variations in items on hand. Seems like an over-glorified customized Excel workbook.

Sage Intacct Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
3
Location management
3
Pricing
5
Order entry
5
Credit card processing
Not Rated
End-to-end order visibility
1
Reimbursement management
Not Rated
Dashboards
1
Standard reports
3
Custom reports
3
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
3
Single sign-on capability
3