Sage Intacct Review.
August 08, 2024

Sage Intacct Review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct as our primary ERP to streamline and enhance our accounting processes. We mainly use Intacct for general ledger management and financial reporting and currently process AR and AP through other platforms that integrate with Sage Intacct. Sage has helped us from a scaling perspective as we grow through acquisitions and can add on additional entities and multi-currency/global consolidation modules.

Pros

  • Controls
  • Audit trails.
  • Reporting

Cons

  • Sage could integrate better with other/more platforms.
  • Sometimes require a lot of drilldown to see details.
  • Description of errors from uploads could use more detail.
  • Better controls for company.
  • Not as easy to navigate for our CFO.
We have leveraged some of the automation surrounding the general ledger by using memorized transactions, which help speed up our month-end close process. Sage also integrates well with BILL.com, which we use to process AP. However, when it comes to AR/order management, this area is highly manual as we have to import invoices every month into Sage, and the custom API integrations don't seem to work well with Maxio.
We recently implemented multi-currency/global consolidations. While not fully functional yet, they should help us report on all entities within one ERP. However, the implementation process has been extremely disorganized, and it does not feel like we are receiving adequate support from the Sage implementation team to be brought up to speed on how to actually use these modules.
My rating is for the configuration of multi-currency/global consolidations only, as I was not involved in the initial configuration of Sage. There is room for improvement from the Sage side to have more structure/guidance and training here.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

If you plan on using all Sage features - invoicing, payments, etc.- it may be beneficial to use Sage. Otherwise, the integrations with other softwares don't seem to work well and can be a pain point.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Multi-currency support
8
Multi-division support
9
Regulations compliance
8
Global Financial Support
8
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Order entry
8
Standard reports
8
Custom reports
8
API for custom integration
6
Plug-ins
3
Role-based user permissions
9
Single sign-on capability
9

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