Well worth the price
June 02, 2025

Well worth the price

Tasha Criss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We moved to Sage Intacct as our accounting software in April 2023. We specifically chose it for its flexibility in the structure of our chart of accounts and superior reporting capabilities. Since going live, we have added additional modules to our subscription, allowing us a dynamic system that is useful to all budget managers and decision makers within our organization.

Pros

  • The dimension-based structure of the chart of accounts gives great flexibility for reporting.
  • Dashboards and reports are easily created to provide department-specific KPIs at a glance.
  • The permissions structure allows for great internal transparency while still protecting confidential data.
  • The fixed asset module that auto-calculates depreciation and disposal entries is a huge time-saver.
  • With automatic bank feeds and transaction matching rules, bank reconciliations take minutes.

Cons

  • The fixed asset management module is very new and needs further development. Currently more complex depreciation such as impairments has to be performed outside of the module.
  • The inability to reclassify only certain types of payments (not credit cards) is arbitrary and frustrating.
  • Since transitioning to Sage Intacct, we have lost 2 part-time employees to general attrition (1.5 FTE) and have not needed to replace them due to the efficiencies that we've developed.
  • Every department has direct insight into performance of actual expenses against budget.
  • Reports and dashboards that can be filtered in different ways provide easy ways to zero in on potential performance problems.
Our implementation partner, CLA, did a great job of working with us to configure Sage Intacct from the beginning of our process. Once we went live, I have been able to update configurations as necessary entirely on my own without the need to involve an outside party. Our Sage Intacct account rep is always available to discuss possible solutions to new use cases as they come up.
Sage Intacct was both the most powerful and most flexible system we evaluated. The customization capabilities inherent to the system without paying significantly more for special coding made it an easy choice.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Sage Intacct is a very robust system, and the pricing reflects that reality. An especially budget-conscious organization may struggle to articulate the value proposition, but it has been well worth it for us. Since transitioning to Sage Intacct, we have lost 2 part-time employees to general attrition (about 1.5 FTE) and have not needed to replace them due to the efficiencies that we've developed.

Sage Intacct Feature Ratings

9.9
Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Time tracking
Not Rated
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
10
Regulations compliance
Not Rated
Electronic tax filing
10
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
10
Journals and Reconciliations
10
Enterprise Accounting
10
Configurable Accounting
10
Centralized Rules Framework
10
Standardized Processes
10
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
10
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10

Comments

  • Brock Faucette | TrustRadius Reviewer
    Brock Faucette
    (Vendor Representative) commented 6 months ago
    Thanks for this amazing review Tasha. We love hearing how Sage Intacct is helping your drive a more efficient business thats cross-departmentally aware of budgets etc. If youd like to provide more feedback on the fixed asset module or chat more about your Sage experience in general dont hesitate to reach out to me brock.faucettesage.com.

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