Sage Intacct is a massive leap forward
July 25, 2025

Sage Intacct is a massive leap forward

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Having recently migrated from Sage 1000, Sage Intacct is now the accounting software we use for our medium sized business. We have moved from Sage 1000 due to its end of life, and have been exploring the more up to date options that Sage Intacct can provide. We were very much a traditional accounting function, with paper invoices and a sequential stamp to code invoices onto our purchase ledger. We were excited for the advancements and more user friendly options.

Pros

  • Sage Intacct has connections with our bank accounts, which has allowed us to automate a huge part of our bank reconciliation
  • It is much more flexible in the way that we can amend and update journals, accounting entries and have a deeper understanding of our facts and figures at the click of the mouse button
  • After being on a server based solution for so many years (30+) it is a wonderful experience to be able to login from anywhere with our credentials. This has taken a large portion of pressure of our IT department by retiring our local data server hosting Sage 1000

Cons

  • We have found certain parts of the system to be very "americanised" whereby they use colloquialisms and terminology specific to the USA. As we are a UK based company, we have no need for items like escrow or specific USA based requirements.
  • The reporting functionality for our profit and loss accounts could be improved. We had the option within Sage 1000 to run the same report for all 120 branches across our company. Within Sage Intacct, we have had to set up 120 individual reports for all of our branches and automate the running of these with tasks which does seem like a step backwards
  • Intacct has saved us roughly 20 hours a month with our Purchase ledger. This is also due to a third party piece of software called Lightyear which we have integrated into our Sage Intacct system
  • We have also saved roughly 10-12 hours a month with our bank reconciliation. The ability to automate this has been a boon to our productivity.
We have automated parts of our purchase ledger which has saved us a number of hours each month along with the integration of a third party software supplier. Our Sales ledger has improved as it has allowed us to match invoices directly with the bank account through the bank feed which also allows us to automate a large part of our core accounting functions.
We have made use of the multi entity options by allowing us to more accurately see a consolidated snapshot of our company across all of our entities. This has ensured we can provide our financial accounts and auditors with more timely information in a far simpler way.
Our provider did a lot of the configuration for us. While useful, again it shows a lot of options which are specific to the USA. Being a UK based company, we do not use a fair amount of these terms and areas of the system so it would be very useful to be able to amend the system further for our specific accounting and tax options.
We migrated from Sage 1000 into Sage Intacct and the benefits are massive. Sage 1000 does not stack up to Sage Intacct in any way whatsoever, Intacct is so much more user friendly and compatible with our systems and processes that it cannot be compared at all.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

As we are a service only business, Sage Intacct is well suited for us to keep track of our group of companies in a more simple way. The use of dimensions and cross entity compatibility has been very useful for us. As previously mentioned, the option of automating our bank feed has been a massive time saver and the addition of external purchase invoice software into intacct has allowed us to save a lot of time in this area.

It does seem to be less appropriate for us in relation to reporting. As previously mentioned, we had the option to run a report once, for 120 branches, whereas in Intacct, we have had to setup 120 individual reports which does seem like a step backward for us.

Sage Intacct Feature Ratings

8.2
Accounts payable
9
Accounts receivable
8
Cash management
9
Bank reconciliation
10
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
6
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
8
Self-service portal
7
Global Financial Support
Not Rated
Intercompany Accounting
9
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
6.3
Dashboards
8
Standard reports
6
Custom reports
5
8.5
API for custom integration
8
Plug-ins
9
9.0
Role-based user permissions
9
Single sign-on capability
9

Comments

  • Brock Faucette | TrustRadius Reviewer
    Brock Faucette
    (Vendor Representative) commented 5 months ago
    Thanks so much for your review. We're glad Sage Intacct is delivering on its promise to scale along with your business--and to automate key functions to save you time and money. I'll share your reporting feedback and comments about US-specific terminology with our product team as well. If there are missing UK-specific terms you feel need adding don't hesitate to reach out: brock.faucette@sage.com

More Reviews of Sage Intacct

  1. Home
  2. Accounting Software
  3. Sage Intacct Reviews
  4. User Review of Sage Intacct