Real Feelings with an Open Mind
September 08, 2025

Real Feelings with an Open Mind

Joshua Dremsa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

In my current role we utilize Sage Intacct primarily for advance consolidation in reporting. While I understand the product can be difficult to understand and at times frustrating to maximize its utilization, I do find that there is a lot of promise when it comes to reporting and customization. Specifically speaking to advance consolidations, we are beginning to better understand the capabilities of inter entity mapping and the impact it has on our due to and due from accounts. We are currently pouring a lot of our time in understanding the flow of data to ensure we have a good pulse on how we want to use the product. At the end of the day, I think it is this...one can either remain stuck with tool they have or look forward to doing more to maximize a resource that is both dynamic and robust.

Pros

  • Cloud based API integrations
  • Custom Report Writing
  • Modern interface

Cons

  • Steep learning curve around advance consolidations
  • initial customer service reps may come across as too simple in understanding the product
  • Quarterly invoices are missing the details of ad hoc charges and generally need to follow up with rep for more.
  • Because of the deep learning curve, they really do tailor opportunities to their customers to provide learning. I especially liked the low key in person meetup in Chicago to network with other companies that utilize Sage Intacct. It was within the same month I found out a way to use ICRW to fulfill Auditor requests.
We have benefitted from automated intercompany transactions. The only kicker is that we didn't understand the logic behind the mapping. As such, there have been some difficulties when trying to reconcile the intercompany transactions due to changes of logic. Some other need processes that we are finishing up installation with is Asset Edge. While it may not be directly Sage Intacct, the partnership with Wipfli has been so needed as we move from a legacy fixed asset system like DSW. Asset Edge is an app directly integrated with Sage Intacct.
Advanced consolidations are really neat. They have some great capabilities when it comes to reporting, auto generated sub income, and non controlling interest configuration. I wish that the recording of subincome was more than just on non controlling entities that consolidate. The other piece that I hope they can improve is being able to drill down in transactions under consolidation as that would greatly improve reconciliations.
Implementation, you definitely need some help with other partners. Sage Intacct is sort of helpful, but the value is found in a partner. Can be somewhat of a struggle as the Sage Intacct representatives come across more of a salesman than a solution seeker with current configuration.
Sage 50 has a legacy interface but seems to be more robust than quickbooks. However, Sage Intacct, while a steep learning curve, can be really dynamic if one approaches with an open mind. Quickbooks is great for small to mid size businesses, where as Sage Intacct is great for mid to larger type of business.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

If you are a service based company, there is some great opportunity to build api integrations, just need IT structure for it.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Expense management
8
Time tracking
6
Fixed asset management
4
Multi-currency support
7
Multi-division support
8
Regulations compliance
8
Electronic tax filing
7
Self-service portal
8
Global Financial Support
8
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Inventory tracking
9
Location management
9
Pricing
9
Order entry
9
Credit card processing
8
End-to-end order visibility
8
Reimbursement management
7
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10

Comments

  • Brock Faucette | TrustRadius Reviewer
    Thanks so much for your thorough and thoughtful review Joshua. We are so pleased you are feeling Intaccts impact on your organization. I will be sure to share your constructive feedback to all appropriate internal teams too.

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