Pain to learn at first, but gets easier and more helpful as it's used more
September 22, 2021

Pain to learn at first, but gets easier and more helpful as it's used more

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SailPoint Identity Platform

It's being used to manage software and access requests for users across the organization. Especially database accesses. Users can go in to request access to a tableau data source for example, and the approval process would kick in. The user's request would be submitted for the manager to approve, then once the manager approves, the app owner can provide access or it can be set up to automatic.

We also use it to allow access to applications. Once a user requests access to an app like lucid.app, the admins can go in to submit an access request. There are ways to limit who can submit specific access requests.
  • Has a good workflow
  • Easy for developers to use
  • Not a lot of documentation out there
  • Runs into a lot of development and testing issues
  • The workflows
  • Approval processes
  • It allowed us to move from manual process to a more automated approval process

Do you think SailPoint Identity Platform delivers good value for the price?

Not sure

Are you happy with SailPoint Identity Platform's feature set?

Yes

Did SailPoint Identity Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SailPoint Identity Platform go as expected?

Yes

Would you buy SailPoint Identity Platform again?

No

It's appropriate for tools that already integrate well. Not good to force it on technologies and tools that don't natively work well with Sailpoint.

SailPoint Identity Platform Feature Ratings

ID-Management Access Control
9
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
Not Rated
Password Management
Not Rated
Account Provisioning and De-provisioning
7
ID Management Workflow Automation
7
ID Risk Management
6