Best tool to improve customer engagement and revenues.
September 14, 2022
Best tool to improve customer engagement and revenues.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Marketing Cloud Advertising
Overall Satisfaction with Salesforce Marketing Cloud
We use Salesforce Advertising Studio to promote sales through lead generation and nurture them, it helped us to better reach the customers on time, and we made good progress in increasing the sale of products. Combined with Social Studio, we were able to increase the customer data and campaign the special promotions to targeted groups.
Pros
- Helped to build customer trust
- Retain loyal customers
- Nurture the leads
Cons
- UI
- Better Integration with salesforce core platform
- Pricing and licensing
- Good increase in consumer sales
- Repeated customer impoverished
- Better communication of promotions
- Salesforce Service Cloud, Salesforce Commerce Cloud, Salesforce CPQ, Salesforce Marketing Cloud Data Studio, Salesforce Marketing Cloud Email Studio, Salesforce Marketing Cloud Interaction Studio, Salesforce Marketing Cloud Social Studio (Radian6 + Buddy Media), Deck Commerce, NICE CXone, Five9, Salesforce Experience Cloud, Tableau Desktop, Zoom, Webex App and Aria Monetization Platform
None were evaluated, we use many Salesforce as core to our CRM and use many products, it is blind yes to us.
Do you think Salesforce Agentforce Marketing delivers good value for the price?
Yes
Are you happy with Salesforce Agentforce Marketing's feature set?
Yes
Did Salesforce Agentforce Marketing live up to sales and marketing promises?
Yes
Did implementation of Salesforce Agentforce Marketing go as expected?
Yes
Would you buy Salesforce Agentforce Marketing again?
Yes
Comments
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