Salesforce CRM Review
February 21, 2018

Salesforce CRM Review

Denise D. BA  Website Developer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

Yes we are using Saleforce throughout the whole company. We are making huge advancements with it. It has given us the power to go through a lot of data and discover various insights.
  • This secure cloud base software is incredible it can be used by any size or type of business.
  • Salesforce has transformed the way our company collects data and presents it in a single view. All the teams can get immediate access. Now we see what product and sales person is performing best right from the dashboard.
  • Salesforce allows us to trigger a campaign right from the dashboard instantly on mobile. It has branded email to stay consistent with emails.
  • We can pull data from Amazon and create data sets. It has the ability to create apps in a matter of minutes.
  • Salesforce provides 5 star support including phone, online, knowledge based and video tutorials.
  • More shortcuts for upsales and to save time.
  • Real time view of customers.
  • Salesforce is one of the best CRMs I have ever seen.
We love the functionality and robust customizability. Anytime you need information you can get it right from your phone. All the information can be accessed from one place. All the data is stored in the cloud and it makes our sales process run smoothly.
Salesforce is completely customizable. It has popular features to manage sales teams, which improves productivity and reduces internal costs. By using this tool to create a sales workflow, we can rely on accurate sales forecasts. Salesforce also provides tools to help manage email campaigns producing sales results at the lowest possible costs.

Salesforce is widely recognized as being one of the best customer relationship management softwares delivered over the internet or cloud. No need to delete apps on our computers to free up space to install softwares or the supper tech stuff like servers. All we need is a internet connection. Salesforce is a industry leader. It can record all aspects of our customers interactions from phone calls, emails, meetings and social media.