Great Software for data analysis
June 19, 2018

Great Software for data analysis

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

In our organization Salesforce Analytics is used by marketers and data analysts, and some other colleagues, such as sales sometimes, to login to Salesforce to find or check out some information. We use Salesforce Analytics to gather, store, analyze and manage the data so that we can find insights, make predictions and learn more about our clients, sales and market.

Pros

  • Lots and lots of features: Salesforce has it all, any feature you can think of Salesforce Analytics offers.
  • Data visualization: Salesforce Analytics does a great job visualizing the data, it is clean and very easy to understand.
  • Lots of integration options: Almost any analytics software can be easily integrated with Salesforce.

Cons

  • Mobile version: I do not like the mobile version at all, it is not adaptive, very hard to operate and even missing some features.
  • User interface: the UI looks a bit old and it is not very user friendly.
  • Too many features: I like that Salesforce Analytics has a lot of features, but for a new user it could be overwhelming.
Tableau is a great product that becomes better every year, but Salesforce is more popular and has more integration options and we had used Salesforce before, so most of our team members already knew how to use it and what features it has. Maybe in the future we will consider Tableau again.
Salesforce Analytics is a perfect software for enterprise and also for medium sized companies. For small companies Salesforce is also good, but small companies do not need most of the features and end up paying for them anyway, so I would say that Salesforce Analytics software is not well suited for small companies/teams.

Tableau CRM Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.0
Pixel Perfect reports
9
Customizable dashboards
9
Report Formatting Templates
9
8.5
Drill-down analysis
9
Formatting capabilities
8
Integration with R or other statistical packages
8
Report sharing and collaboration
9
8.0
Publish to Web
8
Publish to PDF
9
Report Versioning
7
Report Delivery Scheduling
8
Delivery to Remote Servers
8
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
7
7.5
Multi-User Support (named login)
9
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
7
6.0
Responsive Design for Web Access
8
Mobile Application
5
Dashboard / Report / Visualization Interactivity on Mobile
5
8.0
REST API
8
Javascript API
8
iFrames
8
Java API
8
Themeable User Interface (UI)
8
Customizable Platform (Open Source)
8

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