Streamlined all our business in one place!
July 20, 2021

Streamlined all our business in one place!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Personalization

We use Salesforce across our entire organization. Sales, marketing, accounting, claims management, client facing portal, etc. It helps us with organizing leads through the sales funnel, marketing to them, client communications, handling the entire claims management, billing, and recovery process, reporting, forecasting, budgeting, tracking payments, sales commissions, accounting, internal communications with staff.
  • Lead management
  • Account management
  • Reporting
  • Campaigns
  • Marketing
  • Reporting
  • Search and duplicates
  • Streamlined Accounting
  • Organized Sales
  • Forecasting future growth
Widely used, lots of apps, consultants, security, dependability[.]

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

No

Did Salesforce Sales Cloud live up to sales and marketing promises?

No

Did implementation of Salesforce Sales Cloud go as expected?

No

Would you buy Salesforce Sales Cloud again?

Yes

I would say Salesforce is well suited to any company with a sales team, account managers, client service, etc. Salesforce could be more intuitive and user friendly, especially with functionality and changes. The fact that you have to purchase apps to do things the software should be able to provide can be disappointing.