Salesforce CMS
March 04, 2025

Salesforce CMS

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce CMS

Manage website content and link to lead gatherings

Pros

  • Integrate to Salesforce Cloud
  • Easy to master design creation

Cons

  • Self-titled DAM for an all-around tool
  • Location finder database
  • A bit pricey, but worth in the long run
  • Contents are easier to manage and update
  • Leads are easier to capture
In general, it is easy to use. I’ve had my fair share of experiences with a variety if content management systems, and by far this is one if the good ones. Novice would find it easy to learn and navigate, APIs can be created faster, support is good too
Integration between the two is easy and superb

Do you think Salesforce CMS delivers good value for the price?

Yes

Are you happy with Salesforce CMS's feature set?

Yes

Did Salesforce CMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce CMS go as expected?

Yes

Would you buy Salesforce CMS again?

Yes

If site and content focus is related to Customer relationship management, this is the best choice as they have a full integration with Salesforce Marketing Cloud as well

Salesforce CMS Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
8
Admin section
9
Page templates
8
Library of website themes
7
Mobile optimization / responsive design
9
Publishing workflow
8
Form generator
10
Content taxonomy
8
SEO support
7
Bulk management
7
Availability / breadth of extensions
9
Community / comment management
8
API
9
Internationalization / multi-language
9
Role-based user permissions
8

Comments

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