Salesforce is the best!
Updated November 01, 2019

Salesforce is the best!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • SalesCloud
  • Force.com
  • Chatter

Overall Satisfaction with Salesforce.com

We're using Salesforce across several departments—sales, marketing, customer success, valuation team, etc. We are using it to store all of our customers data and to record interactions with customers.
  • Reporting
  • Pipeline management
  • Internal communication
  • Down time/slowness
  • Increased revenue through reporting (ie. closed lost)
  • Organization of territories and accounts
  • Data for contacts
Well suited for sales teams.

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
9
Workflow management
6
Territory management
6
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
6
Quote & order management
3
Interaction tracking
9
Channel / partner relationship management
8
Lead management
4
Task management
4
Reporting
9
Forecasting
7
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
9
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
9
Social data
9
Social engagement
9
Marketing automation
8
Compensation management
Not Rated
Mobile access
2