Overall Satisfaction with Salesforce.com
Our entire sales organization relies on Salesforce.com. It's where we create and view reports, submit orders and use our customer database. We simply wouldn't be around without Salesforce.com. Our Renewals team especially depends upon it to hit our daily goals. We used to use the Classic version, but now use the Lightning version.
- Database Management
- Reporting
- Order Management
- Systems Updates
- Systems Integrations
- Less Complicated User Interface
- Sales goal attainment capabilities
- Real-time reporting
- Collaboration capabilities
Salesforce.com is more thorough than Siebel. However, its speed isn't as fast. I believe that our company selected to use Salesforce.com because of the multi-level functions it has like database management, reporting capabilites, order management, internal and external communication capabilitie and overall systems integrations to name a few.
Do you think Salesforce Sales Cloud delivers good value for the price?
Not sure
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Sales Cloud go as expected?
No
Would you buy Salesforce Sales Cloud again?
No