Great tool
April 23, 2021
Great tool
Score 6 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Salesforce Service Cloud
[Salesforce Service Cloud] started as for one specific department which was the account managing department, it then slowly started going to the guest experience team then sales.
A great tool to have to share information about your clients, notes, email etc.
A great tool to have to share information about your clients, notes, email etc.
- Share information
- Store data
- Quick find on multiple cases
- It can be very slow
- Need more training material
- More personalisation
- Reporting
- Efficiency