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Exceptional CRM and Outstanding Service
March 05, 2021

Exceptional CRM and Outstanding Service

Georg Hesel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesmate

Salesmate is used across the whole organization as a CRM. We have customers in the area of human resources consulting, Training, workshops, and keynote speeches.
  • Perfect daily overview
  • Keeps you on track
  • Gives perfect structure
  • Pushes you
  • Keeps you focused
  • No cons
  • Focus on important customers.
  • Focus on important projects.
  • Saving of time at least 1 hour a day.

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

Yes

Did implementation of Salesmate go as expected?

Yes

Would you buy Salesmate again?

Yes

Everything works very well, service is quick and exceptional and handling is self-explanatory
Quick, competent, and friendly every single time!
Well, before making the decision, I thought Salesmate was a CRM like many others. Now, I'm happy that I decided to work with Salesmate because the product and service are extremely focused on every tiny little detail. That makes a big difference to all other products I have seen and it helps me to keep on track every single day.

Salesmate Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Customer Service & Support ()
Not Rated
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Reporting
10
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
10.0
Marketing automation
10
10.0
Mobile access
10