Item: SAP Analytics Cloud
Rating: 7
Author: Verified User

Overall Satisfaction with SAP Analytics Cloud

Use Cases and Deployment Scope

SAP Analytics Cloud is currently being used across our Human Resources and Accounting Departments. Specifically, within benefits, we are using this for shared reporting features and predictive data. Our departments are able to pull our CRM and SAP data easily and efficiently as well as work with the growth of the company. I think the major selling point was the shared feature of reporting and data. We have offices not just in NYC and so being able to share the data and make changes as things adjust and grow was critical. It provides us with flexibility moving forward and real time analytics and data.

Pros and Cons

Pros

Multiple ways to show and deliver your data. Customization and adjustments are easy to make for each data point.
Adding extra features and integrations, sharing this data among the organization to have input from all departments.
Allows for real time analytics and data which is crucial in the real estate market where everything is constantly changing every minute.

Cons

Was difficult to set up initially in terms of the integration with our current software.
Price was a bit steep compared to other products out there.
Icons on the toolbar are confusing. Not a beginner tool, must be heavily trained in using this so need a direct support user to train employees.

Return on Investment

Multiple SAP sources can be connected into one software.
No lag time with data or analytics. Crucial for our real estate market which is always changing.
The only negative ROI would be the training and steep learning curve we had to invest in this.

Alternatives Considered

Domo and Tableau Desktop

Our organization looked into other systems such as Domo and Tableau and none stacked up to SAP software. Our company currently uses other SAP systems so the integration was easier than with Domo and Tableau in terms of getting the system up and running with limited issues occuring. The customer service and support features were also above the rest as we were consistently given great support and additional features to use with SAP Analytics.

Other Software Used

Billtrust, Alert Logic Cloud Insight

Likelihood to Recommend

If your organization is already using SAP products or some back end function related to SAP, then integration of the Cloud tool is easy and a great choice as it proves functional to an always changing market with multiple teams/groups touching the software at a given time. I would say if your organization does not currently utilize SAP at all or is not changing often, there is a steep learning curve to this tool and might not be picked up quickly by your organization unless you have a designated individual.

Comments

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SAP Analytics Cloud is a step above the rest!