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Ariba Overview from a deployment consultant
November 20, 2020

Ariba Overview from a deployment consultant

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

We leverage the tool to address overall category and spend management. This begins with the RFI / RFQ and RFP process. From there we may or may not enter an auction, but we will execute a contract that will be leveraged for the procurement of goods and services. Those items will be received either centrally or locally before they are invocied.

We leverage the tool for approvals and reports as well as looking at opportunities for early payment discounts.
  • Sourcing - Ability to run complex events and match against scoring benchmarks.
  • Buying - the updated user interface requires little to no training.
  • Invoice Management - Users are able to view approve or address invoice issues from within email or mobile applications.
  • Contracts - the UI is not intuitive and is clunky for end users.
  • Administration - due to the robust flexibility the administration can be difficult to learn.
  • We recently deployed a sourcing event for a client who saved over $450K on an investment of less than 200K, including the multi year subscription and cost to deploy.
  • We have deployed buying and invoicing as quickly as 5 weeks to help clients with their ROI.
The UI for administrators could use some help.
Support is not very effective and tickets can take days to address.

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

Yes

Did implementation of SAP Ariba go as expected?

Yes

Would you buy SAP Ariba again?

Yes

Salesforce CMS, Microsoft 365 (formerly Office 365)
I sell the product as it has the ability to manage simple straightforward scenarios as well as complex engagements. With the ability to easily integrate with both SAP and Non Sap ERP's deployment can be fairly quick.

That said the tool can be difficult for the public sector in regards to leveraging the contracts module due to the regulation and manual oversight required.