Accelerate your business with SAP Integration Suite!
November 25, 2019

Accelerate your business with SAP Integration Suite!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Integration Suite

We are using SAP Integration Suite with our B2B tool across the whole sales organization (Customer Service department basically). We had the typical problem of management change and now we have punctual issues related with performance.

Pros

  • Updates are controlled by SAP
  • Monitoring of issues
  • Alerts of new functionalities

Cons

  • Speed inside the applications
  • Usability
  • User iteration
  • Positive: User satisfaction
  • Positive: Customer satisfaction
  • Negative: External technical resources needed
We have implemented integrations through HCI. We manage the incidents with the HCI monitor; it provides a very detailed information about the status of our interfaces between our SuccessFactors solutions (in Cloud) and our local applications. Now we have more control and a very detailed monitoring of our interfaces with SuccessFactors Employee Central.
We are not using this functionality in our SuccessFactors or B2B apps.
We have a lot of experience with SAP products (since 2010 with R3), and now, we have selected SAP Integration Suite as the natural evolution of the SAP application software.
SAP Integration Suite solutions are appropriate if you want to have a decentralized access to your info (files or applications) and your organization is working on decentralizing in different locations or countries. The cloud solutions are less appropriate if you are working with a very local organization or if you are working in a country without a good bandwidth.

Comments

More Reviews of SAP Integration Suite

  1. Home
  2. Integration Platform as a Service (iPaaS) Software
  3. SAP Integration Suite Reviews
  4. User Review of SAP Integration Suite