Solid E-commerce too that scales up well
May 22, 2021

Solid E-commerce too that scales up well

Ben Williams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud (formerly SAP Hybris)

It’s being used specifically within certain silos within the business and is effectively the cornerstone of our digital client platform. The product content management tools help push product details across all our products. It helps is to to create targeted interaction with our customers with a focus on customisation. This allows for better uptake on product which is ultimately more profit.
  • Fully customisable
  • Straightforward UI
  • Customised product offering
  • There’s a high skill ceiling with very little qualified users.
  • Not available as a service.
  • Long way off working as a headless (without a GUI) suite
  • Increase sales.
  • Less abandoned carts
  • More uptake from
  • Customised offerings.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

The software is well suited to managing product catalogues along with their relevant pricing structure, customisation of any offers and discounts and tracking of their uptake. It does this very well. Less appropriate when it needs to be migrated to cloud based as this is a very unclear path and so far overly complex.

SAP Commerce Cloud Feature Ratings

Product catalog & listings
8
Product management
9
Bulk product upload
9
Branding
9
Mobile storefront
8
Product variations
9
Website integration
9
Visual customization
8
CMS
8
Abandoned cart recovery
9
Checkout user experience
8
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
9
SEO
9
Multi-site management
9
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
8