Built-in Travel is a Game Changer
October 03, 2023

Built-in Travel is a Game Changer

Corrine Flaherty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel
  • Invoice

Overall Satisfaction with SAP Concur

Integrated with our corporate card carrier for expenses and travel.
  • Ability to itemize expenses
  • Easy to add attachments and breakdown costa
  • Approval routing to ensure proper use as dictated by company policy
  • Easy to audit transactions and communicate with users if there are issues
  • Update user interface for easier customization and corporate branding
  • Easier way to edit expenses added to report of mistake was made in entry (itemization)
  • Trackable travel plans
  • Auditing process for transactions and not just a report as a whole
  • Increased productivity by removing manual processes
  • UKG Workforce Central (discontinued)
In a previous role, expenses were processed through UKG. You never knew when the payment would be released for out of pocket expenses, we’re not able to customize timelines or workflows for submitting and approving expenses. Did not allow to integrate travel or add personal preference.
Currently utilize SAP SuccessFactors HXM to communicate employee data and organizational structure to ensure workflows are going to the right place at the right time to ensure expenses are reviewed and approved efficiently without manual intervention or entry.
As a global company that is constantly traveling, SAP Concur has helped improve travel is booked within policy limits while keeping in mind employee preferences, keeps track of reservations in case of emergency, constant support if issues arise and an easy way to track which expenses are related to certain projects to ensure they hit the correct P&L.
I love the ability to book travel directly in the tool without having to leave the window and potentially lose my reservation. I love the ability to add personal preferences and frequent flier programs and TSA assignments. It makes booking a breeze and the customizable alerts to keep employees within policy range is an added bonus to ensure we’re being fiscally responsible.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

I love the ability to add travel preferences, frequent flier programs and personal information that is remember to make booking travel easier. I like the ability to separate expenses into different reports depending on the reason/events.

SAP Concur Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
10
Customizable Approval Policies
10
Financial Document Management
10
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
10
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated