Modern user interface and mobile options
October 18, 2023

Modern user interface and mobile options

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Travel

Overall Satisfaction with SAP Concur

Travel requests and travel re-imburesement. Providing employees a tool to claim back costs associated with business travelling
  • Raise travel request
  • travel reimbursement
  • Option to Scan receipts
  • In my experience, scanning of receipts does not always work perfectly
  • Itemization hotel stays
  • In my opinion, it's not intuitive to use the first time
  • Initially it took very long to get re-imbursed after SAP Concur has been launched
  • Scanning of receipts on mobile devices might save some time
  • Reworking of scanned documents consumes time
SAP Concur provides a more modern user interface as well as mobile options compared to the previously used SAP HR tool. I was not involved in the selection process.
Modern user interface and the option to use SAP Concur on mobile devices
I am not able to judge on from a admin point of view as I am a "simple" user. I appreciate the modern user interface and having the option to scan receipt using mobile devices

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

I am not using the tool that often and it takes time to get used to it again after a while when processing a new request. Receipts can be scanned but in my experience, usually they need to reworked in SAP Concur or/and additional information needs to be entered.

SAP Concur Feature Ratings

Employee Expense Reporting
7