SAP Concur - Support Engineer's Review
October 27, 2023

SAP Concur - Support Engineer's Review

Adhiyaman Sivakumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel
  • Invoice

Overall Satisfaction with SAP Concur

SAP Concur is used for Travel and expense management within the organization. With the connectivity from SaaS solution to backend ECC system, it easily helps the end users and the support teams to manage the corporate travel bookings, expense management, reimbursement and corporate AMEX card integrations.
  • Travel Bookings
  • Expense Handling
  • History of expenses
  • Reimbursement process more user friendly
  • Corporate card integration
  • Integration to SAP Business Intelligence or Business objects for effective reporting functions.
  • Organization Policy explanation for users when submitting the expenses.
  • Approval workflow is easier and can change the approvers on demand
  • Easy upload of relevant documents like invoices, etc.
  • Support various types of expenses.
Can never compare SAP Concur with any other products in the market as the SAP Concur has developed itself with various innovations and improvements in recent years. It has more user friendly interface and also its mobile applications helps the approvers to approve/reject the approval items on the go.
SAP Concur is integrated with backend SAP ECC system with a Concur Add on installed. It is connected from SAP Cloud environment to backend with a cloud integration client in between.
Earlier we used SAP NetWeaver Java with custom portal for expense and travel handling. When migrated to SAP Concur, the users found it very easy, user friendly, faster reimbursement approvals, etc.
Earlier we used SAP NetWeaver Java with custom portal for expense and travel handling. When migrated to SAP Concur, the users found it very easy, user friendly, faster reimbursement approvals, etc.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

It is one of the best Travel and Expense Management tool in the market which handles the entire expense management at ease.

SAP Concur Feature Ratings

Employee Expense Reporting
Not Rated
Corporate Card Reconciliation
Not Rated
Customizable Approval Policies
9
Financial Document Management
9
Payment Status Tracking
9
Payment Audit Trail
10
Duplicate Bill Detection
7
Advanced OCR
9
Electronic Funds Transfer
10