SAP Concur - Great way to mange your spend
November 14, 2024

SAP Concur - Great way to mange your spend

Madhuresh Pandey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Travel
  • Expense

Overall Satisfaction with SAP Concur

Any big organization has a huge challenge to manage their employees travel, spend, timely payment and transparency. It is also important to have a reliable system, which is using self service, easy to navigate and intuitive. Travel portal must help in getting right service providers based on agreement. It should save expenses by providing right but economical airlines, hotels, etc. We use SAP Concur to address the mentioned processes.

Pros

  • Self service and easy to navigate
  • Available on all mobile devices
  • Provides travel options such as airlines for the destination with several options
  • Automatically define check in and check out dates and time for hotels
  • Reminds users to book other travel related activities

Cons

  • Changing schedules for travel during booking travel sometimes don’t work well
  • Sending SAE file to the bank is a manual step
  • It has reduced overall spend amount
  • Single tool is being used across world and hence process standardizing
  • Little to no training required
  • SAP Concur has stopped making payment directly to Amex
Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.
SAP Concur is linked with SAP, Workday, Amex, Informatica, etc. Workday automatically provides all the employee related data such as name, bank data, cost center, process runner which bank to use for reimbursement, Card, etc. once the file is generated, process runner used to post to the GL. these are posted to employees card number. Once the payment is done, a remittance advice is sent to the Credit card company to clear the employee’s open item.
Our company is a growing company and has acquired several companies in last few years. We need to bring employees of the acquired company quickly to SAP Concur to help sales/ field staff to continue working without worrying about how to spend. SAP Concur has been instrumental in achieving this. SAP Concur helps business continuity of the critical processes.
The SAP Concur is very intuitive and easy to use. The mobile app is also very easy to use and providing great user Experience. The workflow for booking tickets, hotels, cars, etc. do hand hold and walk through each step. Creating expense reports is also very easy to navigate. Automatic mail about the charges made to card keep user informed.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

SAP Concur works very well to book travel. It provides several options for airlines, hotels and cars. Automatically updates the calendar. Reminds to complete relevant subsequent activities. The app allows to capture the receipts and amounts very easily. While reconciliation this becomes very easy and fast. It allows to capture tips and one can manually update the amount.

SAP Concur Feature Ratings

Employee Expense Reporting
9
Corporate Card Reconciliation
9
Financial Document Management
8
Payment Status Tracking
8
Duplicate Bill Detection
10
Advanced OCR
9

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