100% satisfied
October 09, 2019

100% satisfied

Vignesh K S | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SAP Conversational AI

My startup provides Chatbot-as-a-Service. Which means any businesses interested to provide good customer service via online can install chatbot through us.

For this we use SAP Conversational AI as it is open source and it is easy to use. It provides various functionalities and gives various integrations like callr, messenger, etc. SAP Conversational AI solves really a big problem and it is a major software in our startup.
  • It provides so much customization.
  • It is easy to use and anyone can learn to use it without prior knowledge.
  • It provides various integrations and API support.
  • More documentation.
  • Transaction API integration.
  • Video platform.
  • More customers.
  • More profits.
  • Free.
Very responsive and solves every problem even if it was a small one.

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It is well suited for us because it is open source. The best part is employees can easily use it and modify things without having any difficulties.