Very powerful, pixel-perfect reports but expect to have to hire a CR guru & purchase many bottles of tylenol
August 03, 2016

Very powerful, pixel-perfect reports but expect to have to hire a CR guru & purchase many bottles of tylenol

Craig Nash | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

Crystal reports was being used to create reports pertaining to how many hours the staff were dedicating to specific duties within the company. As this company was a high-frequency trading firm, finding alternative ways of automating different employee tasks helped to reduce down the total overhead while allowing the staff to devote more time to the more important aspects of the business. The intelligence that Crystal Reports generated provided a lot of insight into just how much time was really being wasted in areas of the business that really did not need a person performing, yet were never automated with software as it was perceived that much less time was being used up by these tasks.

Pros

  • Tracking and generating detailed reports that can have profound impacts on the way businesses operate
  • Allows businesses to drill down through data in order to identify issues normally overlooked
  • Lets you connect data from a wide range of sources that normally aren't compatable

Cons

  • A lack of 3rd party tools
  • Not user friendly in regards to the target audience
  • Confusing costs, confusing security procedures, and confusing licensing terms
While Crystal Reports is a very solid business intelligence application, and can produce very detailed and highly formatted reports with a properly trained professional at the helm, it is a giant mess with anyone that does not have years of experience. Jasper and Yurbi are both much more user friendly, and Jasper can create pixel-perfect reports that can equal or rival Crystal Reports, while being offer under an open-source license that anyone can understand, and is powered by Java, letting it be ran on practically any device.
Crystal Reports is affordable and a very useful Business Intelligence application that can produce very good looking reports that perfectly formatted, and is a great option if you have access to someone that is very experienced with CR. If you plan on purchasing it due to the cost and company backing with the hopes of figuring it out yourself, or having someone else in the business learn how to use it, you will be very disappointed, as it is very difficult and confusing to use for the average business oriented user.

SAP Crystal Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
8
Report Formatting Templates
9
Drill-down analysis
10
Formatting capabilities
9
Integration with R or other statistical packages
5
Report sharing and collaboration
2
Publish to Web
1
Publish to PDF
1
Report Versioning
2
Report Delivery Scheduling
2
Pre-built visualization formats (heatmaps, scatter plots etc.)
6
Location Analytics / Geographic Visualization
9
Predictive Analytics
10
Multi-User Support (named login)
1
Role-Based Security Model
1
Multiple Access Permission Levels (Create, Read, Delete)
1
Responsive Design for Web Access
1
Mobile Application
1
Dashboard / Report / Visualization Interactivity on Mobile
1

Comments

More Reviews of SAP Crystal