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Scale Computing helped this SMB grow
June 06, 2017

Scale Computing helped this SMB grow

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

We went with Scale Computing, because we were running into increased licensing costs associated with VMware. As an SMB that was growing, we did not need the "Enterprise" level of VMware licensing. We needed to ability grow at our pace and not have to pay large licensing costs for features we would not use for a while.

Scale Computing allowed us to get our two production sites (separated by a couple of miles and connected via MPLS) the ability to be up and running after migration very fast, have a DR Site for each cluster, and the ability to ad-hoc add more CPU/Ram/storage when we needed it.

At the time our IT department was very small (just me), with Scale Computing the cluster and interface made things simple. There was not a cluttered feel like vSphere. Having one support number to call for all issues is great, and Scale's support team is awesome!

  • The software used to migrate from physical or virtual to the Scale system is great.
  • The support team is great.
  • Tailors to the SMB market really well.
  • Be faster to make updates for newer MS Operating Systems.
  • Easier VMDK support.
  • In-house notification system - if my cluster is down so is my Mail Server, so it's not able to send me notifications that my system is down.
They have been fast and really good at what they do. I've called them many times just to ask questions and they are readily available. I've had hard drives fail and they have sent me out new ones as fast as they could.

The agents are knowledgeable in their product and don't point fingers at other items in my network.
We run our Exchange Sever with 85 mailboxes that are 4-8GB each. We are a sales driven company so we see a lot of Exchange traffic and have never had slowness related to the hyper-converged model. We also run our entire ERP system from Scale Computing and that system is used by 90% of our employees 8-9 hours a day with no slowness issues.
  • The ROI was met in year two solely off the savings of getting us off VMware and allowing us to add more VMs to both locations.
  • One negative so far is the lack of backup ability for KVM VMs. No VM backup - only at an agent level.
Pricing is an SMB scope. Scale Computing is by far the best ability. No reoccurring licensing costs, just annual maintenance.
They would be great in an SMB market, where a majority of current servers are MS or mainstream Linux distros. Scale might not be a good fit with legacy servers and other applications that are not industry standard.