All in one AIOps solution
March 03, 2022

All in one AIOps solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with ScienceLogic SL1

Every client has unique monitoring requirements, SL1 is powerful and full of features it required expertise to settle down initially. I used this product for two large enterprise customers and struggled initially. SL1 has to come up with a standard deployment approach if possible there should be automated utility to fulfill all prerequisites. One dedicated technical architect assigned who can design and help clients initially end to end.
SL1 we have leveraged for ITOPS, which includes IT infrastructure discovery, CMDB update, performance monitoring, fault monitoring, alert management, and auto incident creation into the ITSM platform. It helps to address ITOPS problems. A couple of use cases server operating system performance, database performance, network devices performance monitoring. Discovery of all IT devices and update the CMDB.
  • Discovery of IT devices and update the CMDB
  • Network device performance monitoring
  • Event correlation of IT Devices
  • SL1 uses remote monitoring technology for server device monitoring, using PowerShell, WMI, and other protocols which are cumbersome to deploy required lots of effort to open the ports and start initial monitoring
  • Remote monitoring technology brings some challenges such as a number of devices to be monitored per collector.
  • Procuring remote monitoring pre requisites are time consuming and error prone
  • Log monitoring & management required significant improvement
  • Data analytics & management required significant improvement

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

Yes

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

  • It replaced a bunch of tools and saved license costs such as discovery & event management products. It has the inbuilt capability to perform this requirement.
  • Easy and powerful inbuild UI, required less staff to manage it and save lots of maintenance cost.
  • Inbuilt OS and Data base which is also a bonus point to save cost and maintenance
  • Robust architecture, very less outages makes it really good investment
When the requirement of monitoring parameters are limited and the client is looking for remote monitoring kind of tool, then it is one best tool. For deeper monitoring and where the client has limited options to open network ports this product struggles.