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ScienceLogic SL1

ScienceLogic SL1

Overview

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7.50 per month per node
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Product Details

What is ScienceLogic SL1?

The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.


With SL1, the user can:

  • See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
  • Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.

ScienceLogic SL1 Features

  • Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
  • Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
  • Supported: Topology-Driven Event Correlation
  • Supported: Full-Stack Topology Mapping
  • Supported: Business Service Monitoring
  • Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
  • Supported: Analytics - ML-Based Anomaly Detection
  • Supported: Incident Automation - Event Forwarding & Email
  • Supported: Dynamic Baselining Analytics
  • Supported: Manage Workflow Health & Endpoints
  • Supported: Dashboards and Reporting
  • Supported: Log Collection
  • Supported: 400+ Pre-Built Monitoring Integrations

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard OverviewScreenshot of Network Hotsheet DashboardScreenshot of Office Network MapScreenshot of Azure Map

ScienceLogic SL1 Videos

ScienceLogic SL1 Integrations

  • Kubernetes
  • Cisco HyperFlex
  • Nimble
  • Hyper-V
  • MySQL
  • Dynatrace
  • New Relic
  • Cloud -AWS
  • Azure
  • Google Cloud
  • IBM Cloud
  • Aliyun
  • CloudStack
  • OpenStack
  • etc.
  • Cloud Services – Amazon EKS
  • ECS
  • Fargate; Azure AKS; etc.
  • Containers – Docker
  • etc.
  • Software-defined Networks/WAN – Cisco
  • VMware
  • etc.
  • Network - Cisco
  • F5
  • Juniper
  • Meraki
  • Riverbed
  • Aruba
  • Avaya
  • Fortinet
  • HP
  • etc.
  • Storage - Dell EMC
  • NetApp
  • HPE
  • Hitachi
  • Nutanix
  • Pure Storage
  • etc.
  • Hypervisors – VMware
  • Xen
  • KVM
  • etc.
  • Operating Systems - Unix
  • Windows
  • Linux
  • Business Applications
  • Databases - Microsoft
  • SAP
  • Office 365
  • MS SQL Server
  • Oracle
  • IBM DB2
  • etc.
  • APM - AppDynamics
  • etc.
  • etc.
  • Storage - Dell EMC
  • NetApp
  • Pure
  • HP/Nimble
  • etc.
  • Cloud -AWS
  • Azure
  • Google
  • IBM
  • Aliyun
  • Openstack
  • etc.
  • Applications -Microsoft
  • SAP
  • etc.
  • Compute -VMWare
  • Microsoft Hyper-V
  • KVM
  • Linux
  • Unix
  • Converged -Nutanix
  • Unified Communications and video - Cisco
  • Polycom
  • Tandberg

ScienceLogic SL1 Competitors

ScienceLogic SL1 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, UNIX
Mobile ApplicationNo
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish

Frequently Asked Questions

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

ScienceLogic SL1 starts at $7.5.

LogicMonitor, Datadog, and Moogsoft are common alternatives for ScienceLogic SL1.

Reviewers rate Configurability highest, with a score of 10.

The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).

ScienceLogic SL1 Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
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Comparisons

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Reviews and Ratings

(380)

Attribute Ratings

Reviews

(1-25 of 207)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ping monitoring and polling reports are very good. Customer-first looks for this feasibility and how closely it can monitor that is well defined in ScienceLogic SL1.
  • Collectors' connectivity with SL DB is very stable. We hardly see issues of any connectivity failing. Agentless is far better and easy to handle and use than other tools. The best part is plug and play type.
  • CDM monitoring, it really does well and has wise poll reporting.
  • The dashboard is really awesome. We use and showcase to customers their servers as a whole, and for one server, a lot of details can be checked under the performance graph.
  • Bulk Onboarding/Offboarding is so good in ScienceLogic SL1. Search criteria are matchless. ScienceLogic SL1 has such a beautiful, organized field.
  • Suppression alerts, FS is so well defined, easy and quick to use.
  • ScienceLogic SL1 has improved so much in defining license consumption, which shows license consumed against all items.
  • Log monitoring and event monitoring should be defined and should not be enabled with event ids. We have to create a duplicate Dynamic App if different events ids are to be enabled as per application. More visibility and descriptions should be included in the Log and Event id monitoring description.
  • Database monitoring should be enhanced, and more advanced features should be added, such as replication, DB mirroring, DB Sync, Log Shipping, etc. So far, with the Dynamic app, we can't monitor DB status. The same goes with virtual server addition, we don't get DB status alerts which is deadly required. The same goes for all the DB like Oracle, Postgres, MySQL, and others. Numerous features and capabilities should be there. You may take the example of CA UIM, which has more than 75 parameters to enable against DB. ScienceLogic SL1 is lacking badly in this area.
  • UNIX servers cluster monitoring is not that good, we can only monitor cluster nodes' status, but there are more that can be captured as part of features.
  • TOP 10 processes and services should be captured for CPU and Memory. We don't have such things yet that can be enabled or found in a server.
  • HADR, AS400 are majorly asked for by customers but till now it's not available.
  • Application deep level monitoring is very limited in scope, such as HTTP, DNS, AD, and others.
  • ScienceLogic SL1 reports don't work so well. They need to be worked on it for internal troubleshooting purposes.
  • Hardware, Backup, and Storage monitoring are very limited in scope, which should be increased.
  • Traps based monitoring should be encouraged more from ScienceLogic SL1.
  • Monitoring with advanced features of Active Directory, DNS servers, Exchange servers, etc., should be more in scope.
  • The most important thing, PowerPack, which is in ScienceLogic SL1, should be tested well and should be released only with the consent of the Application/DB team.
  • There should be a team who should work on Community PowerPack so that if the customer wants to make it and use it via general availability should be available.
  • Customer support and follow-up have gone down over the past two years as if they don't bother, which has a negative impact. Customer is big or small. SMEs who work ideally send out messages to other organizations about how good a tool is or how bad its support system is.
  • A quarterly training session should be organized, as in real terms, your ScienceLogic SL1 is driven by SMEs who work on your tool, and many of the wrong impressions are sent due to SMEs' ignorance even if the tool is good.
  • I see the big scope of ScienceLogic SL1 as a monitoring tool provided 10% of ScienceLogic SL1 product is improved. The demand for 10% is so much, and it's not good that it's the main reason your 90% good things are sidelined.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SL1 provides monitoring for various databases.
  • SL1 can monitor all popular operating systems.
  • SL1 uses monitoring agents and agentless monitoring.
  • SL1 requires a lot of CPU resources.
  • User Interface is not intuitive.
  • Documentation is poorly organized.
Benjamin Gerber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Event Monitoring
  • Dashboards and creating custom Dashboards
  • Device Discovery
  • More freedom to create custom dashboards as on the previous versions we could do much more
  • The Performance TAB windows is too small and cannot be resized or maximized when looking at reports for "Overview", "File System" and any of those items.
  • There are not enough widgets to create stunning dashboard in AP2
  • The reporting feauture is a very untouched area.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Custom Integrations via SL1 PowerFlow
  • Ability to configure Run Book Automations
  • Customize the Dynamic Applications as per requirement
  • Buggy Software. A lot of features which must have worked out of the box were fixed during the course of implementation. This led to a lot of delays in delivery.
  • Limited documentation for Custom Development in SL1 PowerFlow and/or ScienceLogic SL1 Monitoring Suite.
  • Example: There are no best practice recommendations for:
  • Custom Monitoring expected out of Scripts hosted on Agent-Based Systems.
  • Custom Development which would be required for Integrations configuration via SL1 PowerFlow
  • Sluggish Support: After logging a Support Case, it takes too long for resolution / response. Really strange that there's limited tracking despite escalations.
  • Professional Services Subscription
Santhana Krishnan Janakiraman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Agentless
  • User-friendly
  • Run book automations
  • Event policies
  • Not everything migrated to AP2 from classic portal
  • Masking events related to time
  • Internal events cannot be modified
September 25, 2023

SL Insight

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Log file monitoring is very versatile, could be useful to monitor basically anything for that you do not have special PP.
  • Overall Cost-Effective solution, transparent GUI, dashboards
  • SL support - during P1 issues, like SL DB cluster issues, they are providing very handy help
  • selfmonitoring - need to add detection of monitoring has stopped
  • guides, manuals, knowledge base - very misleading, not detailed, does not cover many situations
  • SL Support on daily issues - from experience, often not much helpful, the support case you raise for them is often not followed, replies are seldom, they try only to close the case ASAP without any solution, without asking you if this solution is ok for you
Score 8 out of 10
Vetted Review
Verified User
  • It can monitor any Network devices, Operating system, processes, hardware and many more.
  • some more flexibility should be there like , it should provide functionality to get tcpdump if user is facing network disconnect between infra servers to devices
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Monitor performance of the system resources.
  • Integration with different ticketing tools.
  • Can create business dashboards
  • They should have Powerpack for all different technolgies.
  • The support system should be more robust.
  • If there is any issue with powerpack they should release new version of Powerpack ASAP.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It better monitors every single and smallest things for the devices like CPU utilization, Thresholds, Memories etc.
  • Auto-ticketing for the alerts is the best part of it.
  • It helps to build relationship between one parent and many child devices.
  • It should only alert for the device/server which is down, not for all the other devices attached to the same affected devices.
  • Tabs should be in more organized manner instead.
  • Nothing more.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Grouping of Devices for central management
  • communicates with Service Now very well
  • Easily search customers or devices
  • Dashboards could do with being more "out of the box" friendly
  • I constantly switch bewteen the new AP2 and classic view for different functions
  • different user privileges could do with being more generic or simpler
September 11, 2023

ScienceLogic SL1

Score 8 out of 10
Vetted Review
Verified User
  • Monitoring Services
  • Monitoring Infrastructe
  • Event Management
  • Simple & easy to use
  • Very Intuitive
  • Easy to administrate
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Automated discovery and synchroniztion
  • Dynamic Service mapping
  • AI driven Analytics for proactive incident management
  • Multi tenancy and Scalability
  • Customizable dashboards
  • User interface and experience
  • Documentation and training
  • Reporting capabilities
  • Mobile experience
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Can be used to monitor any customer, anywhere
  • Easy to use
  • Easy to customize with the powerpacks available and can even configure your own
  • More out of the box integrations into popular security tools / Service Desk tools
September 07, 2023

Genuine Customer Feedback

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Dashboards
  • To monitor Servers
  • Documentation
  • To Improve in Palo Alto monitoring Parameters
  • To Improve in Meraki Power Pack as many make and model missing
  • To add parent device in event console for any DB
  • Eventing console filleter issue
  • Need to improve or increase more no. of device to add in Dashboard as we have limit for 50 devices in one site .
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Monitoring of Devices.
  • Log collection.
  • Clear Dashboard View.
  • To find options on getting model ID and Serial number while using SNMP for Windows or Linux devices.
  • To store more amount of data on a device basis.
  • SL can optimize the sigterm issue by itself or can find out the exact reason on the collectors.
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