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SL Insight
Updated September 25, 2023

SL Insight

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

Basically I am deploying SL monitoring for multiple customers. Here most of technology-monitoring is covred by PP, but some must be still developed. The selfmonitoring is a problem, ie. as agentless monitoring you sometimes find the device is not monitored for a longer time - there is no warning / event / alarm which could be detecting that.
Both
  • Log file monitoring is very versatile, could be useful to monitor basically anything for that you do not have special PP.
  • Overall Cost-Effective solution, transparent GUI, dashboards
  • SL support - during P1 issues, like SL DB cluster issues, they are providing very handy help
  • selfmonitoring - need to add detection of monitoring has stopped
  • guides, manuals, knowledge base - very misleading, not detailed, does not cover many situations
  • SL Support on daily issues - from experience, often not much helpful, the support case you raise for them is often not followed, replies are seldom, they try only to close the case ASAP without any solution, without asking you if this solution is ok for you

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

No

Would you buy ScienceLogic SL1 again?

Yes

  • Definitely cost-savings as the solution is very cheap for added value
SCOM is on far more better overall level than SL. it covers most of stacks without any problems SCOM only weakness is Network monitoring, but other techn it covers perfectly
Microsoft System Center Operations Manager (SCOM)
Almost perfect for OS monitoring. For some application you can use log file monitoring. It could have problems with specific technologies like cluster monitoring